Sales Policy

Effective Date: January 8, 2025

At Piaglasnii, we are committed to providing you with exceptional products and outstanding customer service. This Sales Policy outlines the terms and conditions under which we sell our products and services. By purchasing from us, you agree to the following terms:

1. Product Availability

While we strive to keep our inventory updated, Piaglasnii cannot guarantee the availability of all products at all times. In the event that an item you’ve ordered is out of stock or discontinued, we will contact you as soon as possible to provide alternatives, offer a refund, or fulfill the order as soon as the product becomes available.

2. Pricing

  • Pricing Accuracy: All prices on our website are listed in U.S. dollars and include applicable taxes (where required). However, we reserve the right to modify prices without notice. If there is a pricing error on the website, we will inform you before processing your order.
  • Promotions and Discounts: Promotional offers, discounts, or coupons may apply to your purchase. Please be aware that promotions or discounts cannot be combined unless explicitly stated.

3. Payment Terms

  • Accepted Payment Methods: We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and gift cards issued by Piaglasnii.
  • Authorization: By submitting your payment details, you authorize Piaglasnii to charge your chosen payment method for the amount of the purchase, including any applicable taxes and shipping charges.
  • Security: All payment transactions are processed through secure payment gateways, and Piaglasnii follows best practices to ensure the protection of your payment information.

4. Order Confirmation and Processing

After placing your order, you will receive an order confirmation email with details of your purchase. This confirmation does not guarantee that the order is complete or ready for shipment. Piaglasnii reserves the right to cancel or modify an order if there are issues related to product availability, payment authorization, or suspected fraud.

Once your order has been processed and shipped, you will receive an email with tracking information so you can monitor the delivery status.

5. Shipping & Delivery

  • Shipping Methods: We offer various shipping options, including standard, expedited, and next-day delivery, depending on your location and the products ordered.
  • Shipping Costs: Shipping charges are calculated at checkout based on your shipping address and the weight of the items in your order. Free shipping may be available for certain promotions or orders over a specific amount.
  • Delivery Time: Delivery times vary based on the shipping method selected and your location. Estimated delivery times will be provided during checkout. Please note that delivery times are estimates and may be affected by external factors like weather, holidays, or courier delays.
  • Shipping Restrictions: We currently offer shipping to addresses within the United States. If you need international shipping, please contact us for further assistance.

6. Sales Tax

Sales tax is applied to orders in states where required by law. The applicable tax rate will be calculated and displayed during the checkout process before you finalize your purchase.

7. Returns and Exchanges

Please refer to our Refund and Returns Policy for detailed information on how to return or exchange products. We are committed to making sure you’re satisfied with your purchase, and we offer a straightforward return process for eligible items.

8. Order Cancellations

If you wish to cancel or modify your order, please contact our customer support team as soon as possible at info@piaglasnii.com or call us at (309) 932-1056. Once an order has been processed or shipped, it cannot be canceled or modified. In such cases, you may need to return the item in accordance with our Refund and Returns Policy.

9. Damaged or Defective Items

If you receive an item that is damaged or defective, please contact us immediately. We will arrange for a replacement or a full refund. We may request photos of the damage or defect to expedite the process. Shipping costs for returns of damaged or defective items will be covered by Piaglasnii.

10. Limitation of Liability

Piaglasnii is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or services. Our maximum liability in any transaction will not exceed the purchase price of the product(s) involved in the dispute.

11. Modifications to the Sales Policy

Piaglasnii reserves the right to update or modify this Sales Policy at any time. Changes will take effect immediately upon posting on our website, and the “Effective Date” will reflect the latest update. We encourage you to review this policy periodically for any changes.

Contact Information

If you have any questions or concerns regarding our Sales Policy, please contact us:

Thank you for choosing Piaglasnii! We value your business and are committed to providing you with the best products and service possible.