Payment Policy

Effective Date: January 8, 2025

At Piaglasnii, we are committed to providing a seamless and secure payment experience for all of our customers. This Payment Policy outlines the accepted payment methods, security measures, and payment-related terms. By using our website or purchasing products, you agree to the terms set forth below.

1. Accepted Payment Methods

We offer a variety of secure payment methods to ensure that your shopping experience is convenient and flexible. Currently, we accept the following forms of payment:

  • Credit and Debit Cards: We accept major credit and debit cards, including:
    • Visa
    • MasterCard
    • American Express
    • Discover
  • PayPal: A secure online payment option that allows you to pay via your PayPal balance or linked bank accounts and credit cards.
  • Piaglasnii Gift Cards: If you have a Piaglasnii gift card, you can use it to pay for products on our website.

We may also offer alternative payment methods or promotions in the future. Please check our website for updates.

2. Currency

All transactions on Piaglasnii.com are conducted in U.S. dollars (USD).

3. Payment Authorization

When you place an order, we will verify your payment details and authorize the transaction. Payment will be processed only once your order is confirmed, and stock availability is confirmed. If there is an issue with your payment method (e.g., declined credit card), we will notify you and provide guidance on how to resolve the issue.

4. Payment Security

We take the security of your payment information seriously. All transactions on our website are processed using SSL (Secure Sockets Layer) encryption, ensuring that your personal and payment details are transmitted securely. We use industry-standard encryption technology to protect sensitive information and prevent unauthorized access.

  • PCI Compliance: Our payment processing system is fully compliant with PCI DSS (Payment Card Industry Data Security Standards), ensuring that all cardholder information is stored and processed in a secure environment.

We do not store or keep your credit card details on our servers. All payment information is securely processed by our payment gateway provider.

5. Billing Information

When placing an order, you must provide accurate and complete billing information, including:

  • Full name
  • Billing address
  • Payment card information or PayPal account details
  • Contact information

It is important that your billing address matches the address registered with your payment method (e.g., your credit card or PayPal account) to ensure smooth processing of the payment. If the billing information does not match, your payment may be declined.

6. Taxes and Fees

  • Sales Tax: Sales tax is applicable to orders based on your location and will be calculated at checkout. The amount of sales tax will vary depending on the state or local laws and regulations.
  • Shipping Fees: Shipping costs will be calculated during checkout based on the shipping method you select and the delivery address. If there is a promotion offering free shipping, you will be notified during checkout.

7. Order Confirmation and Invoices

Once your order is successfully placed, you will receive an order confirmation email detailing the products purchased, the total price, and the payment method used. This serves as a receipt for your purchase.

You can view or print your invoices directly from your account dashboard on our website or request a copy by contacting our customer service team.

8. Refunds and Charges

  • Refunds: If you are eligible for a refund (e.g., return of goods under our Refund and Returns Policy), the refund will be issued to the original payment method used during the transaction.
  • Partial Refunds: If only part of your order is returned, the refund will be processed based on the value of the returned items, excluding shipping fees.
  • Processing Times: Refunds can take 5-10 business days to appear in your account, depending on your payment provider.
  • Payment Errors: If there is an error in the payment process (e.g., double charge), please contact us immediately. We will investigate and resolve the issue as quickly as possible.

9. Fraud Prevention

We take fraud prevention seriously. To protect both our customers and Piaglasnii, we may perform additional checks on certain orders. If we suspect fraudulent activity, we reserve the right to:

  • Cancel or suspend the order.
  • Request additional verification or documentation.
  • Limit the payment methods available for certain high-risk transactions.

10. Order Cancellations

Once an order is placed, we begin processing it immediately to ensure fast shipping. If you need to cancel your order, please contact our customer service team as soon as possible. We cannot guarantee cancellation once an order has been processed or shipped. In this case, you may need to follow our Refund and Returns Policy to return the item and receive a refund.

11. Promotions and Discount Codes

  • Discounts: We may offer promotional codes or discounts for specific products or events. When applicable, you can enter these codes at checkout to receive a discount.
  • Limitations: Some promotions may not be combined with other offers. If you attempt to use multiple promotions simultaneously, the system will automatically apply the most beneficial discount for your order.

12. Customer Support

If you have any questions or issues related to payments, feel free to reach out to our customer support team for assistance: